We have put a lot of focus on making sure your items are delivered as quickly and safely as possible. Please review the details below carefully, especially if your order includes custom-made products.
Free shipping is available for orders shipped within the contiguous United States.
Exceptions – free shipping does not apply to:
Alaska, Hawaii, and U.S. Territories (e.g., Puerto Rico).
Remote areas as determined by our warehouse system.
If your address is identified as remote, our customer service team will contact you and provide a screenshot confirming this.
Because the system identifies remote areas by zip code, they are not listed here—actual delivery address shall prevail.
Certain products such as large items, furniture, or oversized packages.
Once your order has been authorized and verified, you will receive a confirmation email within 24 hours.
If your order includes custom-made products, our customer service team will contact you to confirm all design details and customization requirements before production begins.
Please note:
If you submit any requests (such as address changes or order cancellations) more than 24 hours after receiving your confirmation email, additional fees may apply.
It is difficult to modify or cancel orders once processing has started, but we will do our best to accommodate your request whenever possible.
We typically take 1–3 business days to process standard products.
Custom-made products require additional time due to design confirmation, production, and quality control.
From the date you confirm all customization details with us, please allow 10–15 business days for production, preparation, and delivery to your home.
We cannot expedite the production timeline for custom orders.
As the saying goes—nine women can’t make a baby in a month, no matter how hard they try!
Processing times do not include weekends or holidays.
Standard shipping usually takes 5–10 business days after dispatch.
During peak periods such as holidays, shipping may extend to 12–15 business days.
For international destinations, please refer to the transit time table on our website.
Delivery times are estimates calculated from the shipment date, not the order date, and may be extended due to factors beyond our control (e.g., invalid addresses, customs clearance).
If your package does not arrive within the estimated timeframe, please submit a support ticket within 60 days of shipment. Our representatives will respond within 24 hours.
Late requests may not be accepted.
F:Do I need to open an account in order to shop with you?
Q:No, you don’t need to. You can make purchases and check out as a guest everytime.However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
F:I have problems adding items to my shopping cart?
Q:You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.
F:How do I order?
Q:Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
F:How do I pay for my orders?
Q:We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.
F:Can I amend and cancel my order?
Q:Yes, you can.
However, please make sure to contact us within 24 hours of placing your order if you need to make any changes (such as shipping address, contact details, etc.). Kindly email us at info@Wagangz.com with your order number and the details you'd like to amend.
Please note:
If more than 24 hours have passed or your order has already been shipped, we will be unable to make any changes.
F:I have a discount code, how can I use it?
Q:You can apply your discount code at checkout.
Simply enter the code in the “Discount code” field on the checkout page, and the discount will be automatically applied to your order.
F:How will I know if my order is confirmed?
Q:After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
At Wagangz, we’re dedicated to creating outdoor products that stand out in design, durability, and quality.
Our versatile fabrics are ideal for a wide range of outdoor uses — from awnings and sofas to beach chairs, cushions, parasols, gazebos, swings, and more.
Choose Wagangz for outdoor fabrics that combine lasting performance with timeless style — your smartest choice for any outdoor space.
It can match all your needs as your outdoor decorations for patio, garden, tent, balcony and so on. It can not only brighten up your home and also bring a touch of freshness and warmth to your living space.
Made of durable polyester, sturdy, breathable and comfortable, which has strong water resistant.
Hidden Zipper Designed Throw Pillow Covers, Safe to machine wash. Or wash by hand. Dot Not Bleach. Tumble Dry Low. Do Not Iron.
