Thank you for choosing our custom home products! Please review the important information below before placing your order:

1️⃣ Order Confirmation
After you complete your order using our customization tool, our team will email you within approximately 24 hours to confirm your final design details.

Please make sure your contact email is accurate so we can reach you promptly.

2️⃣ Production Timeline
Once your design is confirmed by email, we will begin production.
Production & preparation time: 10–15 business days
This includes manufacturing, quality inspection, and packaging.

3️⃣ Shipping & Delivery
After production is complete, your order will be shipped directly to your address in the United States.
You will receive a tracking number via email once your package is dispatched.

4️⃣ Important Notes

  • Custom orders cannot be modified or cancelled once production has started.

  • Because each product is made to order, returns and exchanges are not accepted unless the item is defective or damaged.

  • Delivery timelines are estimates and may be impacted by holidays, weather, or carrier delays.

If you have any questions, please feel free to contact us at info@wagangz.com.

Thank you for your understanding and support!